Chatiest is committed to protecting the privacy and security of your business and customer data. This privacy policy explains what data we collect, how we use it, and how we keep it safe.
We collect account information (name, email, company) for authentication and communication purposes. We also collect chatbot training content that you provide (text, PDFs, scraped URLs), chat session logs, and token transaction records. This data is used exclusively to operate the Chatiest platform on your behalf.
All data is encrypted in transit using TLS and at rest using AES-256 encryption. We do not sell your data to third parties. Visitor chat data collected through your embedded widget is associated with your account and accessible only to you. You can delete your account and associated data at any time by contacting our support team.